[Koha-bugs] [Bug 3270] Cancelling a hold request after transfer initiated orphans item

[bugzilla-daemon at liblime.com]

http://bugs.koha.org/cgi-bin/bugzilla3/show_bug.cgi?id=3270


Sharon Moreland <smoreland at nekls.org> changed:

           What    |Removed                     |Added
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                 CC|                            |smoreland at nekls.org




--- Comment #2 from Sharon Moreland <smoreland at nekls.org>  2009-08-18 19:37:11 ---
We have a experienced a behavior that may be related to this bug - We are
unable to update the current location of an item by checking it in at the home
branch.  This item was 'orphaned' when a hold was canceled while the item was
in transit between libraries.

The item is owned by Library A and sent to Library B to fill a hold.  The item
was scanned and transferred to Library B for a staff member.  We are unclear if
the item was ever checked in at Library B, thereby 'completing' the transit (I
guess not - I could see where the item was just handed to the staff person w/o
being scanned, but I can't confirm this suspicion).  I believe it was not
checked in because when I first saw this item, the status said "Item in transit
from Library A to Library B since 8/12/2009" (no patron & no hold because it
had already been canceled by the staff member when she decided she didn't want
the item - she did not check it out to herself). 

I changed my 'set' library from Library A to Library B and scanned the item. 
This updated the status from 'In Transit' to 'Available.'  I scanned the item
again to see if I would be prompted to return the item to the home branch
(Library A), but no prompt was shown.  I changed the 'set' library to Library A
and scanned the item.  The current location did NOT update from Library B to
Library A.  I tried repeatedly with no luck.


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