[Koha-bugs] [Bug 18990] New: Overdue Notices are not sending through SMS correctly
bugzilla-daemon at bugs.koha-community.org
bugzilla-daemon at bugs.koha-community.org
Thu Jul 27 15:03:17 CEST 2017
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=18990
Bug ID: 18990
Summary: Overdue Notices are not sending through SMS correctly
Change sponsored?: ---
Product: Koha
Version: 16.11
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: P5 - low
Component: Notices
Assignee: nick at bywatersolutions.com
Reporter: kelly at bywatersolutions.com
QA Contact: testopia at bugs.koha-community.org
For SMS messages to be sent, the patron has to have a phone number to receive
text messages and their carrier. When an enhanced message sends(advance
notices, holds, checkin, checkouts) it takes the phone number and adds the
appropriate carrier information to it. For the Over Notices, the SMS number is
not getting attached to the carrier information, the email information is being
used instead. Thus the patron is receiving an SMS overdue notice via their
email address instead of through a text message.
See below- an advanced notice of Item due sent via SMS uses the phone number,
however, the overdue Notice uses the email address:
select message_id, to_address, subject, message_transport_type as mtt from
message_queue where message_transport_type='sms' and date(time_queued) =
CURRENT_DATE limit 10;
+------------+------------------------------------------------------+----------------------------+-----+
| message_id | to_address | subject | mtt |
+------------+------------------------------------------------------+----------------------------+-----+
| 549913 | cabs at gmail.com@vtext.com at vtext.com@vtext.com | Overdue Notice | sms
|
| 551808 | llie.re at btx.gov@txt.att.net | Overdue Notice | sms |
| 551811 | nbur5 at tx.rr.com@tmomail.net | Overdue Notice | sms |
| 551814 | jbeel at gmail.com@vtext.com | Overdue Notice | sms |
| 551871 | 8172284361 at tmomail.net | Advance Notice of Item Due | sms |
| 551873 | 8172284361 at tmomail.net | Advance Notice of Item Due | sms |
| 551875 | 8172284361 at tmomail.net | Advance Notice of Item Due | sms |
| 551901 | 817-879-8111 at txt.att.net | Advance Notice of Item Due | sms |
| 551904 | 817-879-8111 at txt.att.net | Advance Notice of Item Due | sms |
| 551906 | 817-879-8111 at txt.att.net | Advance Notice of Item Due | sms |
+------------+------------------------------------------------------+----------------------------+-----+
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