[Koha-bugs] [Bug 20556] New: Marking ILL request as complete results in "Internal server error"
bugzilla-daemon at bugs.koha-community.org
bugzilla-daemon at bugs.koha-community.org
Tue Apr 10 17:49:08 CEST 2018
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=20556
Bug ID: 20556
Summary: Marking ILL request as complete results in "Internal
server error"
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: normal
Priority: P5 - low
Component: ILL
Assignee: koha-bugs at lists.koha-community.org
Reporter: andrew.isherwood at ptfs-europe.com
Moving an ILL request through the workflow to the point of marking it complete
results in an error.
This bug manifests itself in different ways depending on whether the Koha
instance is running Plack or not. Upon marking a request as complete, Plack
installations see an "Internal server error" in the browser, whereas non-Plack
installations see no error and everything seems to work fine. In both cases,
however, the following error appears in the error log:
ill-requests.pl: Template process failed: file error - : not found at
/usr/share/koha/C4/Templates.pm line 122.: /usr/share/koha/ill/ill-requests.pl,
referer:
http://myserver.com/cgi-bin/koha/ill/ill-requests.pl?method=illview&illrequest_id=3
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