[Koha-bugs] [Bug 20578] When holds are restricted to bib-level or forced to item-level there should be an alert

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=20578

Hugh Rundle <hughr at brimbank.vic.gov.au> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Bib level holds are allowed |When holds are restricted
                   |with no warning when item   |to bib-level or forced to
                   |level holds is set to       |item-level there should be
                   |'Force'                     |an alert

--- Comment #4 from Hugh Rundle <hughr at brimbank.vic.gov.au> ---
We're currently on 16.11 but I think I confused two different things.  I have
updated the name of the ticket accordingly.

All of the below refers to the staff interface (intranet)

When holds are only allowed at bib level, there is a note next to each item
saying: 

"Item level hold not allowed from OPAC"

When holds are forced to item level, there is a note next to each item saying: 

"Item level hold forced from OPAC"

However, there are effectively two 'sections' for placing holds - staff can
place bib-level holds without really looking at the items, and if they don't
see the note next to the items they can easily place a bib-level hold against
the rules with no further warning.

If the hold policy in 'Default holds policy by item type' is set to 'No holds
allowed', there is a pop-up alert saying either 'This item normally cannot be
put on hold' or 'None of these items can normally be put on hold for this
user', then 'Place hold?'

If the circulation rules force or prevent holds at item level, there should be
a similar pop-up warning and confirmation before staff can place a hold in
contravention of the rules.

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