[Koha-bugs] [Bug 21925] New: Unable to Remove or Suspend Holds

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Fri Nov 30 11:00:31 CET 2018


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=21925

            Bug ID: 21925
           Summary: Unable to Remove or Suspend Holds
 Change sponsored?: ---
           Product: Koha
           Version: 17.05
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Circulation
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: kpkkprasanth at gmail.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

Hi all, we are unable to delete or suspend holds in the staff clients as same
in OPAC, unable to cancel.

While I deleting the hold it shows SOFTWARE ERROR

"Software error:
DBIx::Class::Row::update(): Can't update
Koha::Schema::Result::Reserve=HASH(0xa160830): updated more than one row at
/usr/share/koha/lib/Koha/Object.pm line 121
For help, please send mail to the webmaster ([no address given]), giving this
error message and the time and date of the error."

SOFTWARE ERROR: https://imgur.com/1kg9qIv

Koha CLIENT: https://imgur.com/ruBmZUU

OPAC HOLD: https://imgur.com/AYplzml

Please give your solution

Regards,
K.Prasanth
Library Trainee
IIITDM Kancheepuram

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