[Koha-bugs] [Bug 3514] Returning items through patron Details tab doesn't activate all circulation functions

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=3514

Ray Delahunty <r.delahunty at arts.ac.uk> changed:

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                 CC|                            |r.delahunty at arts.ac.uk

--- Comment #14 from Ray Delahunty <r.delahunty at arts.ac.uk> ---
We have 6 college libraries and had recently noticed what appeared to be one
library "stealing" another's stock. We now know of course that the problem is
down to this bug. We have a report to identify the problem records (Report Note
read "Item's home library not equal to item's holding library, AND item is not
on loan AND item is not in transit, AND item type not REVIEW and neither the
home or holding branch is [central processing] AND Item is not marked as
lost"). It may not be the prettiest of SQL but it did identify 150 problem
records. Cleaning these up is proving tedious, requiring a lot of shelf
checking and inter-site communication. We were alerted to this problem
following a complaint from a student when a reservation / hold on one of the
problem records went wrong... It would be great to have a fix. In the meantime
we have reviewed workflows (so some staff training) and are considering hiding
circulation actions within the Patron Detail, via jQuery.

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