[Koha-bugs] [Bug 19014] Patrons should not get a on_reserve notification if the due date is far into the future

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Fri Jan 25 05:26:10 CET 2019


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=19014

--- Comment #19 from David Cook <dcook at prosentient.com.au> ---
In 2019, I'm still having librarians getting in touch over irate patrons
getting misleading notifications.

And now it's not just holds. It's also notifications about reaching the limit
of renewals, even though they won't need to autorenew for another 3 weeks. 

It seems like most people aren't affected by the problems with how autornewals
works because they don't have notices set up, but the people who do get notices
are plagued by notices that don't make sense.

I think it's clear that we need to do "something".

But how do we reconcile the people who like the current functionality and the
people who hate the current functionality?

Looking at Jonathan's patch, it doesn't go far enough. 

Maybe the easiest thing to do is refactor CanBookBeRenewed to have the
"auto_too_soon" code put into a function... and then add that function wrapped
in a system preference in automatic_renewals.pl, so that people can toggle
between the preferred behaviours.

I don't like it... I think everyone should agree with me about what I think is
logical (hahahaha), but that might be the most feasible path forward.

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