[Koha-bugs] [Bug 22456] Allow patrons to cancel their waiting holds

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Tue Mar 17 05:23:43 CET 2020


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22456

--- Comment #6 from Christopher Brannon <cbrannon at cdalibrary.org> ---
This could be resolved in a combination of ways.  One way would be to send an
e-mail to specific addresses when the hold is cancelled.  Another would be to
have an alert on the staff screen, along with the moderation alerts.

It should give several pieces of information about the item, the patron it was
on hold for, when it was placed on hold, when it was to expire, and when it was
cancelled.  Most of this information is for tracking the item down, depending
on how the library shelved it.

I am for having a way for the patron to cancel the hold.  And I don't think it
is optics.  Before, if the hold was cancelled, it was on the hold shelf and
just sat there.  That was the optics.  Here, if staff are notified in some way,
it moves back into circulation faster.

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