[Koha-bugs] [Bug 28849] New: Claim Returned should alert at checkout

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Thu Aug 12 16:11:32 CEST 2021


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=28849

            Bug ID: 28849
           Summary: Claim Returned should alert at checkout
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: normal
          Priority: P5 - low
         Component: Circulation
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: andrew at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com
        Depends on: 14697

When checking out an item connected to an unresolved claim, we should alert the
user just as we do at checkin.

To recreate:
- Set ClaimReturnedLostValue
- set MarkLostItemAsReturned so that claimed items are marked as returned
- check an item out to Patron A
- mark that item claimed
- check the item out to Patron B
- Koha alerts you that it's removed the lost status, but not that there is an
unresolved claim
- set MarkLostItemAsReturned so that claimed items are NOT marked as returned
- mark item as claimed on Patron B's account
- check the item out to Patron C
- Koha alerts you that the it's removed the item's lost status and asks if you
want to end Patron B's checkout, but does not mention the 2 unresolved claims
- check the item in
- Koha gives a return-claim dialog alert with links to Patron A and Patron B

We should give the same alert at checkout, since that's the moment at which
Koha first knows this item has been found.


Referenced Bugs:

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=14697
[Bug 14697] Extend and enhance "Claims returned" lost status
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