[Koha-bugs] [Bug 29349] Item-level holds should assume the same pickup location as bib-level holds
bugzilla-daemon at bugs.koha-community.org
bugzilla-daemon at bugs.koha-community.org
Tue Dec 7 21:59:14 CET 2021
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29349
--- Comment #16 from Christopher Brannon <cbrannon at cdalibrary.org> ---
(In reply to Donna from comment #10)
> From a workflow point of view, logged in makes sense as the first choice. I
> feel the second option should be blank. That indicates to staff that there
> is something unusual about this hold, and they need to verify the pickup
> location. If we make alpha the second choice then we will be back at square
> one with staff placing holds for pickups at locations that may never fill.
> The idea behind this change originally was to prevent unfillable holds, so
> we need to keep that in mind.
>
> I think the main issue was that users did not fully understand why the
> change was made. We just need to make sure that it is clearly explained why
> the change is being made.
+1
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