[Koha-bugs] [Bug 27189] Unable to delete patron
bugzilla-daemon at bugs.koha-community.org
bugzilla-daemon at bugs.koha-community.org
Wed Dec 29 15:33:32 CET 2021
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=27189
Anke <anke.bruns at gwdg.de> changed:
What |Removed |Added
----------------------------------------------------------------------------
Resolution|DUPLICATE |---
Status|RESOLVED |REOPENED
CC| |anke.bruns at gwdg.de
--- Comment #2 from Anke <anke.bruns at gwdg.de> ---
I encounter the same in one of my Koha libraries. In other libraries
(instances), even on the same server, the problem doesn't occur. What can be
the reason?
To solve it, I tried several things which all didn't help:
- Created an AnonymousPatron user and set the AnonymousPatron parameter from
default "0" to the new AnonymousPatron accordingly.
- deleted all entries from deletedborrowers which were duplicates to entries in
borrowers. Interestingly, the borrowernumber of the borrower I had tried
several times to delete showed up 6 times in deletedborrowers.
None of the patrons have a cardnumber starting with a leading 0 (as in Bug
#11636). Yet no patron can be deleted.
Neither batch deletion nor deletion of a single borrower works. Deletion of a
single borrower leads to the error message described here by Nishad Ahmed.
Batch deletion leads to Internal server error.
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