[Koha-bugs] [Bug 24300] Add a 'payout amount' option to accounts

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Fri Feb 12 16:59:39 CET 2021


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=24300

--- Comment #8 from Sally <sally.healey at cheshiresharedservices.gov.uk> ---
Patch works as described.

An account being more in debt is ok - there are sometimes circumstances where a
patron might owe money, but they also need a refund for an unrelated
transaction.

With that in mind, it might be nice to have the option to pay out the credit
despite the patron being in debt.

e.g.

Patron owes £20.00 for lost book - but let's say this is in dispute.
Patron borrows 5 x DVDs at £2 each.
Patron is given a credit for all 5 DVDs.
Patron then decides to have a refund rather than replacement DVDs.

There is no payout button because the account says £10.00 (£20 owed minus £10
credit).  It would be nice to have a payout button for the £10 credit, rather
than having to issue payout across 5 individual lines.  

Equally, on the payment page, it would be nice to be able to use the credit
against selected lines - a bit like 'Pay Selected' or 'Write off Selected',
it'd be nice to 'Use Credit against Selected' - so again, we can use the credit
against the DVDs and not against the lost book.

I get the feeling that's all out of scope of this bug though.  But the patch
works as described, so I'm signing off.

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