[Koha-bugs] [Bug 27736] New: When an unauthenticated user goes to report a problem, the problempage URL will be lost

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=27736

            Bug ID: 27736
           Summary: When an unauthenticated user goes to report a problem,
                    the problempage URL will be lost
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: OPAC
          Assignee: oleonard at myacpl.org
          Reporter: ephetteplace at cca.edu
        QA Contact: testopia at bugs.koha-community.org

When an unauthenticated user goes to report a problem, they're first prompted
to login, then they have to click the "report a problem" link a second time and
now the value of the $referer variable is going to be opac-user.pl and not the
original page.

Steps to recreate:

- enter a KohaAdminEmailAddress and set OPACReportProblem to Allow
- as an unauthenticated user visit any page other than your account
(opac-user.pl) e.g. search results (opac-search.pl) or a bib detail
(opac-detail.pl)
- select the "report a problem" link at the bottom
- you're interrupted by the user login process, complete your authentication
- you land on the user account page opac-user.pl
- if you select "report a problem" again now, the "problempage" value on the
form will be some form of "/cgi-bin/koha/opac-user.pl..." and not the original
page you attempted to report

There is a work around—users can return to where they originally had the
problem and click "report a problem" there, but that's not intuitive nor user
friendly.

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