[Koha-bugs] [Bug 28343] New: The credit payout modal would benefit from more details regarding where the credit came from.
bugzilla-daemon at bugs.koha-community.org
bugzilla-daemon at bugs.koha-community.org
Thu May 13 12:05:48 CEST 2021
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=28343
Bug ID: 28343
Summary: The credit payout modal would benefit from more
details regarding where the credit came from.
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Fines and fees
Assignee: koha-bugs at lists.koha-community.org
Reporter: martin.renvoize at ptfs-europe.com
QA Contact: testopia at bugs.koha-community.org
When issuing a payout from a credit, it would be beneficial to be able to see
the offset history in the modal so one may choose an appropriate payout
transaction type.
Example:
* Patron borrows a DVD with charge X
* Patron subsequently finds the DVD is scratched
* Library issue a refund credit so the patron can use it against another DVD
* Patron can't find another DVD they like and subsequently wants a Payout
instead.
* At this point, because the refund has taken place already, the librarian
would need to delve into the details tab to know how the original payment for
the DVD was received so they could issue a payout in the same form as the
original payment (if their policy requires that).
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