[Koha-bugs] [Bug 28343] New: The credit payout modal would benefit from more details regarding where the credit came from.

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Thu May 13 12:05:48 CEST 2021


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=28343

            Bug ID: 28343
           Summary: The credit payout modal would benefit from more
                    details regarding where the credit came from.
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Fines and fees
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: martin.renvoize at ptfs-europe.com
        QA Contact: testopia at bugs.koha-community.org

When issuing a payout from a credit, it would be beneficial to be able to see
the offset history in the modal so one may choose an appropriate payout
transaction type.

Example: 

* Patron borrows a DVD with charge X
* Patron subsequently finds the DVD is scratched
* Library issue a refund credit so the patron can use it against another DVD
* Patron can't find another DVD they like and subsequently wants a Payout
instead.
* At this point, because the refund has taken place already, the librarian
would need to delve into the details tab to know how the original payment for
the DVD was received so they could issue a payout in the same form as the
original payment (if their policy requires that).

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