[Koha-bugs] [Bug 29127] New: Reminders for Suspended Holds

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29127

            Bug ID: 29127
           Summary: Reminders for Suspended Holds
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Hold requests
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com

It would be nice to have either a definable notice or a pesky reminder in the
OPAC (or both) when a patron has set a hold, suspended it, and forgot about it.
 Suspended holds can affect purchase decisions and decisions for patrons to
place a hold.  It would be great if the OPAC would display a reminder in the
holds or like a news or message at the top of the account when an item has been
suspended for X amount of days, and a notice that does the same.  So, libraries
could remind patrons after 6 months, and send a notice after a year.  It would
also be great if libraries could set if a suspended hold just goes away after a
set amount of time, or not at all.

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