[Koha-bugs] [Bug 30469] New: Hold cancellation grace period

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30469

            Bug ID: 30469
           Summary: Hold cancellation grace period
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Hold requests
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: andrew at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com

Sometimes a patron cancels a hold in error. They can place a new hold, but end
up at the end of the priority list. It would be patron-friendly to allow a hold
cancellation grace period -- a window in which a patron can recover a cancelled
hold at their original priority. For the first X hours after the hold is
cancelled, the patron can still see the hold on the OPAC and is given a button
to recover the hold. After X hours, the hold is no longer shown to the patron
and cannot be recovered.

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