[Koha-bugs] [Bug 26646] Holds to Pull should show distinct item-level holds

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=26646

Rhonda Kuiper <rkuiper at roundrocktexas.gov> changed:

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                 CC|                            |rkuiper at roundrocktexas.gov

--- Comment #4 from Rhonda Kuiper <rkuiper at roundrocktexas.gov> ---
We are interested in getting the holds to pull to show all item level holds for
a biblio.  The situation that brought this problem to our attention is as
follows:  Patron A puts item-level holds on two items on a single biblio
record.  We run the hold to pull report and only one item shows on the report. 
We pull it and scan it in.  Then later that day or the next morning we run the
report again and the second item show up.  We pull it and scan it in.  The
experience for the patron is that they get two hold notices between 4 and 18
hours apart which could lead to two trips to the library when they could have
received the hold notices at the 'same' time and made one trip. 
Rhonda K.

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