[Koha-bugs] [Bug 31427] New: Automatic renewal too_many error is confusing in notices
bugzilla-daemon at bugs.koha-community.org
bugzilla-daemon at bugs.koha-community.org
Fri Aug 19 21:54:18 CEST 2022
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31427
Bug ID: 31427
Summary: Automatic renewal too_many error is confusing in
notices
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Notices
Assignee: koha-bugs at lists.koha-community.org
Reporter: lucas at bywatersolutions.com
QA Contact: testopia at bugs.koha-community.org
I am not sure if this error, too_many, should be removed or just handled
differently. It is confusing for patrons, here is why:
Day 1, a patron gets an email telling them an item has been successfully
renewed. It is auto renewal 5/5, the item will no longer renew.
Day 2: The next a patron receives a new auto renewal message telling them the
same item, from yesterday, cannot be renewed.
Patrons are confused.
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