[Koha-bugs] [Bug 32454] New: Patron do not have Overdue Triggers format choice

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Mon Dec 12 20:54:48 CET 2022


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32454

            Bug ID: 32454
           Summary: Patron do not have Overdue Triggers format choice
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Notices
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org

Unlike most other notifications, patrons do not get to define what format they
receive overdue notices.  So, if a library offers all formats, the patron will
get all formats, provided they have the address/phone number needed.

Why these notices are handled differently from other notices, I do not know,
but it would be nice if patrons had a choice in how they get these notices.  If
it is a matter of them getting always getting a notice, perhaps one format
should be on by default and not changeable unless they have the required
elements for another delivery format.

Having a global setting for patrons on overdues is not patron friendly.

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