[Koha-bugs] [Bug 30166] New: SMS Number

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30166

            Bug ID: 30166
           Summary: SMS Number
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Patrons
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

Having worked with two variations of SMS Delivery, I think we could simplify
SMS setup for the staff/patron.  Instead of just filling in a phone number,
what if the SMS number gave the following options: 1) Use the primary number 2)
Use the secondary number 3) Provide a unique number.  The third option could
reveal a new text box to put a number in.  Honestly though, I think we could
get by with just using the primary or secondary number fields.

I also think that in the SMS setup, you could select from popular services, and
have Koha format the number as needed.  If using e-mail, it strips out all
non-numbers and checks that the number is the correct length.  If Twilio, it
makes sure number is stripped of non-numbers and +1 or whatever is added to the
beginning.  Since different countries have different formats, and phone numbers
can be entered in various ways, maybe we could have a custom regex entered to
reformat according to your specific uses.

The approach that we currently use here is that we have an example format in
the SMS number field, and I created an icon to copy the primary phone number,
stripping non-numbers and adding a +1 to the beginning.  I added another icon
to clear the field.  It has improved the process vastly.

-- 
You are receiving this mail because:
You are watching all bug changes.
You are the assignee for the bug.