[Koha-bugs] [Bug 29759] Refund credit when cancelling an article request

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29759

--- Comment #7 from Martin Renvoize <martin.renvoize at ptfs-europe.com> ---
hmm.. I'm still not 100% sure of this.

Scenario 1
1. Article request placed, fee added
2. Article request cancelled, fee cancelled (currently appears as a refund)

Scenario 2
1. Article request placed, fee added
2. Patron pays full amount
3. Article request cannot be fulfilled so is cancelled
4. Paid fee is refunded.. I feel like this should be linked to the 'payment'
rather than the original 'charge' ?

Scenario 3
1. Article request placed, fee added
2. Patron pays some amount
3. Article request is cancelled
4. Patron is 'refunded' the amount paid (but it links to the charge, not the
payment)
5. Patron is also 'refunded' the outstanding amount (again, links to the
charge)

I think these could end up rather confusing in the accounts screen.

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