[Koha-bugs] [Bug 29759] Refund credit when cancelling an article request

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Fri Jan 7 15:59:04 CET 2022


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29759

--- Comment #9 from Tomás Cohen Arazi <tomascohen at gmail.com> ---
(In reply to Martin Renvoize from comment #7)
> hmm.. I'm still not 100% sure of this.
> 
> Scenario 1
> 1. Article request placed, fee added
> 2. Article request cancelled, fee cancelled (currently appears as a refund)
> 
> Scenario 2
> 1. Article request placed, fee added
> 2. Patron pays full amount
> 3. Article request cannot be fulfilled so is cancelled
> 4. Paid fee is refunded.. I feel like this should be linked to the 'payment'
> rather than the original 'charge' ?
> 
> Scenario 3
> 1. Article request placed, fee added
> 2. Patron pays some amount
> 3. Article request is cancelled
> 4. Patron is 'refunded' the amount paid (but it links to the charge, not the
> payment)
> 5. Patron is also 'refunded' the outstanding amount (again, links to the
> charge)
> 
> I think these could end up rather confusing in the accounts screen.

Nice catch! I think it is clear this needs to point to the payment!

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