[Koha-bugs] [Bug 29759] Refund credit when cancelling an article request

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=29759

--- Comment #15 from Marcel de Rooy <m.de.rooy at rijksmuseum.nl> ---
(In reply to Tomás Cohen Arazi from comment #9)
> (In reply to Martin Renvoize from comment #7)
> > hmm.. I'm still not 100% sure of this.
> > 
> > Scenario 1
> > 1. Article request placed, fee added
> > 2. Article request cancelled, fee cancelled (currently appears as a refund)
> > 
> > Scenario 2
> > 1. Article request placed, fee added
> > 2. Patron pays full amount
> > 3. Article request cannot be fulfilled so is cancelled
> > 4. Paid fee is refunded.. I feel like this should be linked to the 'payment'
> > rather than the original 'charge' ?
> > 
> > Scenario 3
> > 1. Article request placed, fee added
> > 2. Patron pays some amount
> > 3. Article request is cancelled
> > 4. Patron is 'refunded' the amount paid (but it links to the charge, not the
> > payment)
> > 5. Patron is also 'refunded' the outstanding amount (again, links to the
> > charge)
> > 
> > I think these could end up rather confusing in the accounts screen.
> 
> Nice catch! I think it is clear this needs to point to the payment!

Still looking here

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