[Koha-bugs] [Bug 22180] SERIAL_ALERT email does not send if the status is claimed before arrived

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=22180

--- Comment #4 from Katrin Fischer <katrin.fischer at bsz-bw.de> ---
If I understand the code correctly:

As soon as there is another 'Expected' issue, changing any of the old issues to
'Arrived' will no longer create an email.

If you are using the cron to automatically set issues late, which always
creates the next issue as well, you are possibly going to miss out on a lot of
emails to patrons that they expected/have waited for.

Same if you set an issue to missing - it auto-creates the next issue, taking
the changed one out of the email loop.

I'd be interested to hear if people agree that this should be changed and how
it should work for older (not the currently expected) issues.

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