[Koha-bugs] [Bug 31028] Add 'Report a concern' feature for patrons to report concerns about catalog records

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31028

--- Comment #287 from Martin Renvoize <martin.renvoize at ptfs-europe.com> ---
Created attachment 143330
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https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=143330&action=edit
Bug 31028: Add catalog concern management page to staff

This patch adds a catalog concern management page to the staff client
accessible via the cataloging home page and a new 'Pending catalog
concerns' link on the front page.

This includes added the requisit ticket_updates api endpoints and notice
triggers and templates for notifying patrons of changes to their
reported concerns.

Test plan
1) Enable the `OpacCatalogConcerns` system preference
2) Catalog concern management is tied to your users ability to edit the
   catalog, `editcatalogue`.
3) Confirm that you can see 'Catalog concerns' listed on the cataloging
   home page if you have the `editcatalogue` permission and not if you
   do not.
4) Add a new concern as an opac user.
5) Confirm that once a concern is present in the system you see a count
   of 'catalog concerns pending' on the intranet main page if you have
   the `editcatalogue` permission.
6) Click through either the cataloging home page or pending concerns
   link on the main page to view the new concerns management page.
7) Confirm the table displays as one would expect.
8) Confirm clicking on details or the concern title exposes a 'details'
   modal with the option to add an update or resolve the concern.
9) Verify that if selecting 'notify' when updateing or resolving a
   concern triggers a notice to be sent to the opac user who first
   reported the issue.

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