[Koha-bugs] [Bug 32328] New: Add ability to specify how long an item stays on a library's holds queue

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32328

            Bug ID: 32328
           Summary: Add ability to specify how long an item stays on a
                    library's holds queue
 Change sponsored?: ---
           Product: Koha
           Version: 22.05
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Hold requests
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: bwsdonna at gmail.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com

With multi-location libraries that are open varying hours, it would be helpful
to be able to specify how long an item appears on a library's hold queue before
the item appears on another location's queue.

For example, Title A is available at both Library D and Library E. The patron
wants to pickup the item at Library D.  Library D is closed Saturday and
Sunday, but Library E is not.  Currently, the item could potentially show on
Library E's hold queue.  Since it takes three days of transit time to move the
item from Library E to Library D, it would be faster to fill the hold from
Library D, but because it was moved off Library D's queue, it won't be filled
there.

It would be nice to be able to specify by Library how long an item will appear
on the holds queue for that library before it is moved, and the item is sent
from another library.

Using Holds Queue Skip Closed (and the other associated sys prefs) does not
address this sufficiently.

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