[Koha-bugs] [Bug 32372] New: Calculate hold waiting expiration based on days closed

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32372

            Bug ID: 32372
           Summary: Calculate hold waiting expiration based on days closed
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Hold requests
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com

Currently the ExcludeHolidaysFromMaxPickUpDelay is an on or off function.  This
is problematic with libraries that are closed several days in a week.  It would
be helpful if there were a threshold that could be set for this setting.  The
question would be, what kind of a threshold?

For example, if ReservesMaxPickUpDelay is set to 7, and a pickup library is
closed for 4 days in a week, if ExcludeHolidaysFromMaxPickUpDelay does not use
the calendar, the expiration on the waiting hold will likely fall on a closed
day, and also reduce the number of opportunities to be picked up.  However, if
ExcludeHolidaysFromMaxPickUpDelay is set to use the calendar, that same library
will end up holding the item for more than two weeks to fulfill the 7 days.

If ExcludeHolidaysFromMaxPickUpDelay uses the calendar, it would be helpful if
there were an option to extend the ReservesMaxPickUpDelay to the closest open
day past the closed dates.  Perhaps something like
MaxReservePickupExtentension, in which if it is blank or set to 0, it does
nothing, like Koha does currently, but if it is set to a number of days, it
would extend the expiration past the close date to the next open day that falls
within the number of days defined. 

For example, ReservesMaxPickUpDelay is set to 7, and our proposed
MaxReservePickupExtentension setting is set to 7 as well, and the pickup
library is closed Sunday, Monday, Wednesday, and Friday.  The pickup library
receives the item on Tuesday, and instead of expiring on the following Monday
when they are closed, Koha would look to the next open day (within 7 days past
ReservesMaxPickUpDelay), which would be the following Tuesday.  If there is no
open days within the extra days defined in MaxReservePickupExtentension, it
would keep the original expiration date, or more accurately, expire on the last
open day before the closed expiration date.

I hope that makes sense.

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