[Koha-bugs] [Bug 31981] New: Need to be able to more clearly distinguish between hold warning boxes
bugzilla-daemon at bugs.koha-community.org
bugzilla-daemon at bugs.koha-community.org
Tue Oct 25 23:47:15 CEST 2022
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31981
Bug ID: 31981
Summary: Need to be able to more clearly distinguish between
hold warning boxes
Change sponsored?: ---
Product: Koha
Version: 22.05
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Hold requests
Assignee: koha-bugs at lists.koha-community.org
Reporter: bwsdonna at gmail.com
QA Contact: testopia at bugs.koha-community.org
CC: gmcharlt at gmail.com
Created attachment 142657
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https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=142657&action=edit
warning box for example two
There are potentially two yellow warning boxes staff can see when checking out
an item that is on hold and the two boxes are VERY difficult to distinguish
between. It would be helpful to either change the wording, or change the color
of one of them to help staff determine what action should be taken.
For instance, place a hold on an item for Patron A, do not trigger the hold,
and check the item out to Patron B. The message is:
Please confirm checkout
Item Toby goes bananas / (312824) has been on hold for Donna B (donnab) at
Sparkly Unicorn Land since 10/25/2022
Cancel hold
Yes, check out (Y)
Don't check out and print slip (P)
No, don't check out (N)
Cancel checkout and place a hold for Jack Shepard (68)
Then check the item in, confirm the hold, then check the item out to Patron B.
The message is:
Please confirm checkout
Item Toby goes bananas / (312824) has been waiting for Donna B (donnab) at
Sparkly Unicorn Land since 10/25/2022
Cancel hold
Revert waiting status
The first message is much more common - libraries typically see it when a
patron has placed a hold on something, but another patron has taken it off the
shelf to check out before staff were able to pull it for the other patron. The
second message is much less common - this is when an item is on the hold pick
up shelf and a patron other than who it was triggered for is trying to check it
out.
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