[Koha-bugs] [Bug 31539] New: Delay not taken in account when items with different due date are listed in overdue notices

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31539

            Bug ID: 31539
           Summary: Delay not taken in account when items with different
                    due date are listed in overdue notices
 Change sponsored?: ---
           Product: Koha
           Version: 21.05
          Hardware: All
                OS: All
            Status: NEW
          Severity: minor
          Priority: P5 - low
         Component: Notices
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: noemie.labine at collecto.ca
        QA Contact: testopia at bugs.koha-community.org

Hi,

When we set 3 overdue notices in the Overdue notice/status triggers tool, delay
depends on the due date. But if a user has a couple of overdue documents, the
notices sent take all of the documents without taking the delay into account.

I have 3 triggers set, the first overdue notice (odue1) is set to be sent after
a delay of 1 day, the second overdue notice (odue2) is set to be sent after a
delay of 7 days and the third one (odue3) after a delay of 21 days.

In each of the notice's body I have items informations like title and author
between html tags(<Item><Item/>).

Let's say I have one document due on september 1st (Harry Potter) and one due
on september 10 (Lord of the Ring).

On september 2 odue1 is sent and in the message body it says "Your document :
Harry Potter is overdue, bla bla bla"

On september 8, odue2 is sent for Harry Potter with the right message "Your
document : Harry Potter is overdue, bla bla bla".

But, on september 11 an odue1 is sent for Lord of the Ring, but the message
body it also mentions Harry Potter even tho we are way past the 1 day delay, at
that point we are at 10 days.

"Your documents : 
-Harry Potter 
-Lord of the Ring

is overdue, bla bla bla"

On september 22, odue3 is sent for Harry Potter and also mentions Lord of the
Ring even tho at that point LotR has only been overdued for 12 days.

So, it seems that overdue_notices.pl takes all of the overdue documents in an
user account and add those document's informations even tho they are not
concerned by the trigger delay.

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