[Koha-bugs] [Bug 31567] New: Onboarding stuck at "Cardnumber or Userid may already exist"

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=31567

            Bug ID: 31567
           Summary: Onboarding stuck at "Cardnumber or Userid may already
                    exist"
 Change sponsored?: ---
           Product: Koha
           Version: 21.11
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Installation and upgrade (web-based installer)
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: magnus at libriotech.no
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com

I'm installing Koha 22.05.04-1 on Ubuntu 20.04.5, using the Debian packages.
When I got to the "create a user" part of the onboarding I entered some made up
user data and tried to save. This gave the message "The patron has not been
created! Cardnumber or Userid may already exist." Tried with another cardnumber
and userid, but got the same message. 

Checked the logs and saw this: 

==> /var/log/koha/koha/intranet-error.log <==
[Thu Sep 15 09:09:38.507240 2022] [cgi:error] [pid x] [client x.x.x.x:x]
AH01215: {UNKNOWN}: Can't open /var/log/koha/koha/opac-error.log (Permission
denied) at /usr/share/perl5/Log/Log4perl/Appender/File.pm line 151. at
/usr/share/koha/lib/Koha/Patron.pm line 362:
/usr/share/koha/intranet/cgi-bin/installer/onboarding.pl, referer:
http://koha.example.com/cgi-bin/koha/installer/onboarding.pl

Checked the permissions of the logs files: 

$ sudo ls -l /var/log/koha/koha/*
-rw-r--r-- 1 koha-koha koha-koha       0 Sep 14 10:08
/var/log/koha/koha/indexer-error.log
-rw-r--r-- 1 koha-koha koha-koha 3884632 Sep 15 08:43
/var/log/koha/koha/indexer-output.log
-rw-r--r-- 1 root         root          259998 Sep 15 09:09
/var/log/koha/koha/intranet-error.log
-rw-r--r-- 1 root         root         5465262 Sep 14 16:33
/var/log/koha/koha/opac-error.log
-rw-rw-r-- 1 koha-koha koha-koha       0 Sep 15 06:25
/var/log/koha/koha/plack-api-error.log
-rw-rw-r-- 1 koha-koha koha-koha       0 Sep 15 06:25
/var/log/koha/koha/plack-intranet-error.log
-rw-rw-r-- 1 koha-koha koha-koha       0 Sep 15 06:25
/var/log/koha/koha/plack-opac-error.log
-rw-rw-r-- 1 koha-koha koha-koha       0 Sep 15 06:25
/var/log/koha/koha/sip.log
-rw-r--r-- 1 koha-koha koha-koha       0 Sep 14 10:08
/var/log/koha/koha/worker-error.log
-rw-r--r-- 1 koha-koha koha-koha     258 Sep 14 10:08
/var/log/koha/koha/worker-output.log
-rw-rw-r-- 1 koha-koha koha-koha       0 Sep 15 06:25
/var/log/koha/koha/z3950-error.log
-rw-r--r-- 1 koha-koha koha-koha       0 Sep 14 10:08
/var/log/koha/koha/zebra-error.log
-rw-r--r-- 1 koha-koha koha-koha       0 Sep 14 10:08
/var/log/koha/koha/zebra-output.log

Changed the ownership of all logs:

$ sudo chown koha-koha:koha-koha /var/log/koha/koha/*

And now I could add the patron without any problems. 

Two problems here: 

- The ownership of the logs
- The error message pointing in the wrong direction

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