[Koha-bugs] [Bug 30687] Unable to override hold policy if no pickup locations are available

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30687

Kyle M Hall <kyle at bywatersolutions.com> changed:

           What    |Removed                     |Added
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             Status|Failed QA                   |Signed Off
                 CC|                            |kyle at bywatersolutions.com

--- Comment #7 from Kyle M Hall <kyle at bywatersolutions.com> ---
(In reply to Katrin Fischer from comment #6)
> Hi Aleisha, could you please look into Daniel's comment? If the hold cannot
> be filled at the pickup-location this might not work as intended.

The library community has spoken loud and clearly in the past and present, and
the consensus is that librarians should be able to force holds that are
unfillable. In the past I attempted to limit forced holds to those that would
be filled, and what we found out is that libraries utilize those unfillable
holds for a variety of reasons. We ended up reverting those changes in
community. We also have partners with this very same issue Aleisha is
describing. I think it's safe to say that the questions of "can this hold be
placed" and "can this hold be filled" are very much separate questions. In that
spirit, I think the question of "should this item be trapped instead of
transferred back" should be dealt with on a separate bug report.

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