[Koha-bugs] [Bug 30687] Unable to override hold policy if no pickup locations are available

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=30687

--- Comment #9 from Katrin Fischer <katrin.fischer at bsz-bw.de> ---
(In reply to Kyle M Hall from comment #7)
> (In reply to Katrin Fischer from comment #6)
> > Hi Aleisha, could you please look into Daniel's comment? If the hold cannot
> > be filled at the pickup-location this might not work as intended.
> 
> The library community has spoken loud and clearly in the past and present,
> and the consensus is that librarians should be able to force holds that are
> unfillable. In the past I attempted to limit forced holds to those that
> would be filled, and what we found out is that libraries utilize those
> unfillable holds for a variety of reasons. We ended up reverting those
> changes in community. We also have partners with this very same issue
> Aleisha is describing. I think it's safe to say that the questions of "can
> this hold be placed" and "can this hold be filled" are very much separate
> questions. In that spirit, I think the question of "should this item be
> trapped instead of transferred back" should be dealt with on a separate bug
> report.

I am actually confused about this one and feel like I have been missing out on
the discussion.

How do libraries utilize holds that can never be filled? I'd be interested in
examples to understand better. At the moment there is no way to utilize those
unless you change the item values or you cancel the hold as it can otherwise
not move to filled.

I don't remember from testing, but does this unlock all pickup locations or
will a hold with no pickup location be placed? (see bug 31086).

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