[Koha-bugs] [Bug 32499] HOLDPLACED email goes to patron branch rather than item branch

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=32499

--- Comment #12 from David Cook <dcook at prosentient.com.au> ---
(In reply to Marie-Luce Laflamme from comment #11)
> Some of our large medical library clients are rarely dealing with hold
> requests, and when they do, it’s mainly to request specialized items from a
> different branch. In this case, it would be ideal if Koha could send the
> email to the item’s library. But, the question is: how to deal with record
> level holds?

I think that you'd have to email every library that holds the item, but you'd
probably need a different email template, which would say something along the
lines of "This patron has placed a record-level hold on this record. All
libraries with an item are being contacted to see if they can make this item
available for the patron."

We have medical libraries who are also interested in this.

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