[Koha-bugs] [Bug 33394] New: Cancelled holds report/tab?

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33394

            Bug ID: 33394
           Summary: Cancelled holds report/tab?
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Hold requests
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: sbrown at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com

Many libraries might find it helpful if there were a built-in way to view what
waiting holds have been cancelled either by cancel_expired_holds.pl or by
staff, especially when the staff cancelling the hold is at a different branch
than where the hold is waiting. Right now, libraries have to use reports to see
what holds have been cancelled, but those are less convenient than a tab or
other direct view and may be unavailable to some staff depending on their
permissions. Currently, if a staff member at branch A cancels a hold waiting at
branch B (if, for instance, the patron found another copy of the item at branch
A so no longer needs the branch B copy), the branch A staff has to call branch
B to ask them to remove the item from the holds shelf if they don't want it to
stay on the shelf until it expires.

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