[Koha-bugs] [Bug 33495] New: Patron search results can be misleading

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33495

            Bug ID: 33495
           Summary: Patron search results can be misleading
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Patrons
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

If I search for a patron barcode, particularly one that has been deleted, there
is a slight chance that this number could be part of another searchable field
in the patron record, like a phone number.

In that case, the Koha might just go straight into the record without skipping
a beat, and staff make the assumption that they are in the correct record.

It would be preferable that unless an exact match is made on search criteria,
Koha only displays search results rather than going straight into the record,
if it is only the closest match.

There is still room for error, but this would help shave that rate down a bit. 
Close or partial matches should not go straight into a record.  If you are
typing a patron name or number and the suggestions show up, it is on the staff
member for picking the right or wrong patron.  But if the system is throwing us
into a record based on loose information, that is a problem.

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