[Koha-bugs] [Bug 33534] New: catalog New record An error has occurred! Error 500

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33534

            Bug ID: 33534
           Summary: catalog New record An error has occurred! Error 500
 Change sponsored?: ---
           Product: Koha
           Version: 22.11
          Hardware: PC
                OS: Linux
            Status: NEW
          Severity: major
          Priority: P5 - low
         Component: Cataloging
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: jenni.neenan at defence.gov.au
        QA Contact: testopia at bugs.koha-community.org
                CC: m.de.rooy at rijksmuseum.nl

I had just logged in to Koha ready to begin work. While cataloguing a new item,
I tried to search for an item using Z39.50 protocol and received the following: 

An error has occurred!
Error 500.

I then tried to open a "New record" to add the item manually and received the
same message. When I search for an item I can locate resources already added to
our catalogue, however when I try to open the record to edit it I received
again:

An error has occurred!
Error 500" 

However, I can access the new item feature on another PC. I am also able to
conduct a search using Z39.50.

How can I gain access to the full cataloguing module again on our master PC.
Can someone help me to determine what has gone wrong and suggest a solution?

Your assistance in this issue is much appreciated. Thank-you.

Jenni

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