[Koha-bugs] [Bug 33633] New: Check if email exists

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Fri Apr 28 01:11:14 CEST 2023


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33633

            Bug ID: 33633
           Summary: Check if email exists
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Patrons
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

Is there any kind of mechanism available for Koha to use to test the existence
of an email address before actually trying to send an email?  It seems like
there should be some way to ask email servers if the address at least exists,
if not asking the status of the account, so it can make an informed decision on
sending notices.

Right now, Koha just sends to the address without knowing anything.  If it
doesn't exist, or is full, or blocked, then it is up to staff to figure it out
and pass that information along to the patron.  If there is some way to figure
this out before sending, then we would be able have Koha do something else,
like send to a secondary email address, text, phone, restrict the account, etc.

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