[Koha-bugs] [Bug 34458] It should be possible to change the pickup location for in transit holds

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34458

--- Comment #1 from Emily Lamancusa <emily.lamancusa at montgomerycountymd.gov> ---
My understanding is the OPAC feature didn't add any new workflows or reporting
under the assumption that, once the item was in transit, it wasn't going to be
touched until it got to its destination anyway. Then when the item is checked
in at its destination, the check-in function already handles checking the hold
pickup location, initiating a new transfer, and notifying the staff member
while they have the item in their hand so they can send it along to its new
destination.

It seems to me like doing this in the staff interface wouldn't need any new
workflows for the same reason (other than perhaps a confirmation modal). A
patron notification would be a good idea to minimize the chances of the patron
looking for their item at the wrong branch.

I'm not sure about reporting. I don't think we have a use case for it, but I
can't speak for anyone else.

The OPAC feature has a syspref that allows libraries to decide which statuses
(Pending, Suspended, and/or In-Transit) permit pickup location changes via
OPAC, so there should probably be a similar syspref for the staff-side feature
for consistency.

I see a couple of folks from libraries following this bug - any of you want to
weigh in? :)

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