[Koha-bugs] [Bug 35549] New: Housebound patron holds should trigger a staff notice for delivery
bugzilla-daemon at bugs.koha-community.org
bugzilla-daemon at bugs.koha-community.org
Tue Dec 12 18:04:41 CET 2023
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35549
Bug ID: 35549
Summary: Housebound patron holds should trigger a staff notice
for delivery
Change sponsored?: ---
Product: Koha
Version: unspecified
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Circulation
Assignee: koha-bugs at lists.koha-community.org
Reporter: esther.melander at bywatersolutions.com
QA Contact: testopia at bugs.koha-community.org
CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com
When a hold is trapped for a housebound patron, there is no way for the staff
to know that item should be scheduled for delivery. There are probably several
ways to indicate delivery is needed, so discussion might be needed for the best
approach.
1. A pop-up message to staff to set this item aside for delivery.
2. A Housebound module button/tool in the staff interface. Within could be a
holds management button. This could further filled out with delivery
scheduling, etc.
3. Add a holds for housebound tab in the holds awaiting pickup screen.
4. A special hold slip for housebound patrons.
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