[Koha-bugs] [Bug 35549] New: Housebound patron holds should trigger a staff notice for delivery

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Tue Dec 12 18:04:41 CET 2023


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35549

            Bug ID: 35549
           Summary: Housebound patron holds should trigger a staff notice
                    for delivery
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Circulation
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: esther.melander at bywatersolutions.com
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

When a hold is trapped for a housebound patron, there is no way for the staff
to know that item should be scheduled for delivery. There are probably several
ways to indicate delivery is needed, so discussion might be needed for the best
approach.

1. A pop-up message to staff to set this item aside for delivery.
2. A Housebound module button/tool in the staff interface. Within could be a
holds management button. This could further filled out with delivery
scheduling, etc.
3. Add a holds for housebound tab in the holds awaiting pickup screen.
4. A special hold slip for housebound patrons.

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