[Koha-bugs] [Bug 35661] New: process_message_queue should skip sending old due/predue notices if they're old as content is no longer relevent
bugzilla-daemon at bugs.koha-community.org
bugzilla-daemon at bugs.koha-community.org
Thu Dec 28 19:46:02 CET 2023
https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35661
Bug ID: 35661
Summary: process_message_queue should skip sending old
due/predue notices if they're old as content is no
longer relevent
Change sponsored?: ---
Product: Koha
Version: master
Hardware: All
OS: All
Status: NEW
Severity: enhancement
Priority: P5 - low
Component: Notices
Assignee: koha-bugs at lists.koha-community.org
Reporter: lisette.scheer at bywatersolutions.com
QA Contact: testopia at bugs.koha-community.org
Currently if there's a problem that causes a backlog in the message queue,
predue/due/overdue notices may not go out in a timely manner.
With bug 31453 the ability to limit in the cli was added, but it seems like the
default should be not to send these after a certain amount of time, unless
forced.
This keeps patrons from getting multiple emails at the same time if a backlog
occurs and say the predue and due notices both get sent for an item on the same
day.
I think ideally there would be a syspref so staff could change it if they
wanted to as well as a report for anything that would have otherwise sent so
staff are aware.
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