[Koha-bugs] [Bug 13165] Don't trigger holds when patrons have already reached limit of checkouts

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Mon Jul 10 17:38:57 CEST 2023


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=13165

--- Comment #6 from Christopher Brannon <cbrannon at cdalibrary.org> ---
I think that it should be up to the system admin to implement, not how
complicated we might think it is for the patron.  If a library can communicate
this well, it would be worth it.

It could simply be communicated at the time the hold is being placed like a
warning: "Please note that holds are not filled if you have reached the limit
of your library's checkouts."

Maybe we could even have something that would display checkout limits, if any.

It should be up to the library whether this would be implemented or not,
leaving it to the library as to whether a patron's holds can be filled if their
checkout limits have been reached.

As is, a patron gets notified that they have a hold, and they go to pick it up,
only to find out that they can't check it out until they return something. 
They probably are not prepared with this dilemma, and have to return home to
get something to return so they can claim their hold.  With a new option, they
are not even eligible or notified until they are under the limit.

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