[Koha-bugs] [Bug 34324] New: Merge OPACProblemReport and CatalogConcern functions

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34324

            Bug ID: 34324
           Summary: Merge OPACProblemReport and CatalogConcern functions
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Architecture, internals, and plumbing
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: martin.renvoize at ptfs-europe.com
        QA Contact: testopia at bugs.koha-community.org

I initially looked at adding the Catalog Concerns functionality into the
existing OPAC Problem reports feature but quick found that troublesome.
However, I still think the two sets of functionality can be merged and I
designed the Catalog Concerns data structure and api's with that in mind.

We should start migrating the OPAC Problem reports functionality into the
Catalog concerns 'tickets' structure as the beginnings of a new 'Enquiries'
module.

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