[Koha-bugs] [Bug 34170] Ability to add record/order line specific credits

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34170

--- Comment #1 from Caroline Cyr La Rose <caroline.cyr-la-rose at inlibro.com> ---
Here is the procedure I give my clients for handling returned items in
acquisitions.
https://inlibro.com/knowledge-base/ajouter-un-credit-pour-un-document-retourne/

Basically, make an order, but with a negative price. As far as I can tell, it
correctly "returns" the money in the chosen fund once the item is "received",
and the minus sign is displayed. It also keeps the credit information in the
acquisitions tab in the catalog module, so you know you returned that title. I
just tested it in master and it's working.

It's logical, but I find it's a lot of steps to return an item. When I used to
do acquisitions, returning items would be something that I did often, for a
variety of reasons (however, I used good old spreadsheets to manage my
acquisitions as our system didn't have the acquisitions module activated).

If we're to add this feature, I would think differently about how to go about
it. For example, skip the whole create basket/close basket/receive item
process, and simply add the ability to add a credit from the vendor page (New >
Credit). Then either choose to add an arbitrary amount, or choose an
ordered/received item to credit.

Or, add a button to add a credit next to the order (with the soon-to-be-added
*wink wink* cancel button from bug 33664 :D ).

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