[Koha-bugs] [Bug 33164] New: Return claim message shows intermittently when BlockReturnOfLostItems enabled

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33164

            Bug ID: 33164
           Summary: Return claim message shows intermittently when
                    BlockReturnOfLostItems enabled
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: normal
          Priority: P5 - low
         Component: Circulation
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: aleisha at catalyst.net.nz
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com, kyle.m.hall at gmail.com

To reproduce:

1. Set BlockReturnOfLostItems system preference to Block
2. Check out an item to a patron
3. Go to the patrons page and claim a return on the item
4. Check in the item and keep checking in the item. Notice the message "Item is
lost, cannot be checked in." shows every time, but the return claim message
only shows sometimes.

This is because BlockReturnOfLostItems interrupts the return process and may
prevent the return claim message from coming through. This is a problem since
this message is the only way to resolve a return claim, and the message may not
show when the item is returned.

-- 
You are receiving this mail because:
You are the assignee for the bug.
You are watching all bug changes.