[Koha-bugs] [Bug 33209] New: There should be a notice for "revert hold waiting status"

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Mon Mar 13 14:47:26 CET 2023


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=33209

            Bug ID: 33209
           Summary: There should be a notice for "revert hold waiting
                    status"
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Notices
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: emily.lamancusa at montgomerycountymd.gov
        QA Contact: testopia at bugs.koha-community.org

Currently, if a hold's waiting status is reverted, customers are not notified.
This causes confusion (and often frustration) if they previously received a
"hold waiting" notice and come in to pick it up, only to find that the item is
not in fact ready for them. We should add an automatic notice template to
notify patrons when their hold's waiting status is reverted in order to avoid
this confusion and allow customers to avoid making a wasted trip.

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