[Koha-bugs] [Bug 35054] New: Waiting hold cancellation rules need to include in transit and staff side cancellations

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Fri Oct 13 22:26:46 CEST 2023


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=35054

            Bug ID: 35054
           Summary: Waiting hold cancellation rules need to include in
                    transit and staff side cancellations
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Hold requests
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com

With the new waiting hold cancellation rule, it only puts items on the
cancelled hold table if the patron cancels a waiting hold.

It would be helpful if a patron could cancel the hold even while in transit.

It would also be helpful if we had an option for staff cancelled holds to be
put on that table.  Staff that cancel a hold for a patron are not always able
to jump up and grab that hold right away.  This should be an option.  Either a
setting with the rule, or an option on the fly.

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