[Koha-bugs] [Bug 34901] New: Item-level holds can show inaccurate transit status on the patron details page

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Sat Sep 23 23:17:27 CEST 2023


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34901

            Bug ID: 34901
           Summary: Item-level holds can show inaccurate transit status on
                    the patron details page
 Change sponsored?: ---
           Product: Koha
           Version: unspecified
          Hardware: All
                OS: All
            Status: ASSIGNED
          Severity: normal
          Priority: P5 - low
         Component: Hold requests
          Assignee: emily.lamancusa at montgomerycountymd.gov
          Reporter: emily.lamancusa at montgomerycountymd.gov
        QA Contact: testopia at bugs.koha-community.org
                CC: gmcharlt at gmail.com

If a patron has an item-level hold, and that same item happens to be in transit
or waiting for a different patron's hold, the patron details page will label
the item-level hold as in transit. Since the item-level hold has not been found
yet, it should have a blank status.

To reproduce:
1. Place a record-level hold for Patron A, for pickup at a library other than
the logged-in library
2. Check in an item
--> Note that the item is now in transit for the hold
3. Place an item-level hold for Patron B on that same item
4. Go to the details page for Patron B, and click on their Holds tab
--> The status column now says the hold is in transit, although it is actually
Patron A's hold that is in transit
5. Switch the logged in library to match the pickup location for Patron A's
hold
6. Check the item in again
--> Note that Patron A's hold is now Waiting
7. Return to the details page for Patron B
--> The status column says the hold is "not yet transferred"

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