[Koha-bugs] [Bug 34928] New: Email outgoing address options

bugzilla-daemon at bugs.koha-community.org bugzilla-daemon at bugs.koha-community.org
Tue Sep 26 23:20:47 CEST 2023


https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=34928

            Bug ID: 34928
           Summary: Email outgoing address options
 Change sponsored?: ---
           Product: Koha
           Version: master
          Hardware: All
                OS: All
            Status: NEW
          Severity: enhancement
          Priority: P5 - low
         Component: Notices
          Assignee: koha-bugs at lists.koha-community.org
          Reporter: cbrannon at cdalibrary.org
        QA Contact: testopia at bugs.koha-community.org

It might improve email situations if Koha had an option for all outgoing
notices to go through a single email address, rather than the individual
libraries.  This would make it easier for patrons to whitelist a single
address, rather than multiple addresses if you are part of a consortium.

Emails could also be set with a reply-to address, that could be redirected back
to the library that would have originally sent the email, which at that point
would make it clearer to email systems that a conversation is being had between
the two addresses.  In theory.

I could be totally wrong about all of this, but in my simple mind, this seems
like a better work flow for notices.  Although, maybe sending everything out
through one address might raise flags quicker? I don't know.

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