[Koha-bugs] [Bug 36236] Web installer broken with error 500

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=36236

Katrin Fischer <katrin.fischer at bsz-bw.de> changed:

           What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|enhancement                 |major
            Summary|minimum initial             |Web installer broken with
                   |configuration               |error 500

--- Comment #1 from Katrin Fischer <katrin.fischer at bsz-bw.de> ---
Hi Gabriele,

I just tested the web installer for 23.11 and it finished without any problem.
This makes me think, that this might be more of a support issue, than a bug.
What you could do is try to drop the database, create it again and re-run the
web installer.

sudo koha-mysql instancename
drop database koha_instancename; create database koha_instancename;
quit;

You might need to restart after this to trigger the installer.

You can watch the logs, while working through the settings, if you hit the
error 500 again, it might give a better clue on what is going on:

tail -f /var/log/koha/instancename/*.log

Please note your steps and what you have entered, if you hit the error 500
again, we might have more information that helps to resolve.

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