[Koha-bugs] [Bug 27753] Automate resolution of return claim when checking in an item

[bugzilla-daemon at bugs.koha-community.org]

https://bugs.koha-community.org/bugzilla3/show_bug.cgi?id=27753

Laura Escamilla <Laura.escamilla at bywatersolutions.com> changed:

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 Attachment #163469|0                           |1
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--- Comment #19 from Laura Escamilla <Laura.escamilla at bywatersolutions.com> ---
Created attachment 163476
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https://bugs.koha-community.org/bugzilla3/attachment.cgi?id=163476&action=edit
Bug 27753: Added new system preferences for automatically resolving claims

To test:
1. Configure Claims returned
    1. Go to Administration > Authorized Values > LOST
    2. Add a new authorized value with value:6 and description:Claims returned
    3. Go to Administration > System Preferences
    4. Set ClaimReturnedLostValue to 6 and save
2. Check out an item to a patron.
    1. Mark the item as claim returned
    2. Check the item in.
    3. A message stating that the item has been claimed as returned pops up
with an option to resolve.
    4. Resolve the claim.
3. Check out the item to the patron again.
    1. Mark the item as claim returned.
    2. Check out the item to a new patron. Select “Yes, check out”
    3. Go back to the previous patron. Notice that their claim was not
resolved.
4. Apply the patch.
    1. Updatedatabase
    2. restart_all
    3. Go to the system preferences and set the system preference
‘AutoClaimReturnStatusOnCheckin’ to ‘Returned by patron’
    4. Set ‘AutoClaimReturnStatusOnCheckout’ to ‘Found in library’
5. Redo step 2
    1. When checking the claim returned item in you will now see a message that
says “The previously claimed returned item has been found, automatically
resolving the associated claim.”
    2. View the previous patron. Their claim has automatically been resolved
with a status of ‘Returned by patron’
6. Redo step 3
    1. Upon checking the item out to another patron you will see a message that
says “The previously claimed returned item has been found, automatically
resolving the associated claim.”
    2. View the previous patron. Their claim has automatically been resolved
with a status of ‘Found in library’.
7. Sign off and have a wonderful day!

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